Here’s a fact: a lot of people today have their own small businesses, or are managing their own instead of working for an employer. Want another fact? Here’s one more: most of these people think that they can generate more income and make less expenses by singlehandedly running the business. And here’s yet another fact: these people don’t realize that what this only does is waste their precious time, effort, and therefore money and profit being earned and saved. Sounds familiar? Don’t be ashamed—as it was stated, you don’t realize it.
Luckily, all this chaos can be solved by simply creating systems in your company. But what are business systems, you might ask? These systems are a series of steps, procedures, instructions, or even simple ideas that can and will help your operations to run as smooth as possible. The goal of any entrepreneur is to someday be able to run the business without actually running the business. Of course, if you’re starting out, it’s expected that you will try to do everything by yourself—it’s less costly, more manageable, and self-empowering. But when things start to go wrong—and they will, only then will you notice the strain it has on you.
So how do you create business systems? First of all, you have to understand your business in a technical level. You have to break down how it works, step by step. And since not all businesses operate in the same manner, systems are unique, personalized and completely customizable to suit you. Once you’ve broken down the business into its parts, map out which areas are doing well on their own, and which areas do not.
From that point on, it’s a series of prioritizations and actions. Are you going to entertain a new customer, or pacify an irate client first? Should you check into the delayed shipment or go straight into the scheduled client meeting? Choosing your priorities will help you move more quickly, therefore solving more problems than wasting time deciding who to entertain first. You should also create systematized procedures on what to do for such events, and that you should follow through with them every time. Soon you’ll find out that your business systems have become a habit, and later on a standard which your future subordinates will follow as well.
It’s understandable that the first few ventures will be shaky—no one can run without learning to walk and crawl. But by teaching yourself how and when to crawl and walk with the use of systems, you’ll have yourself running smoothly in no time.
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